In the world practice of organization of call-centers, a standard is adopted: 80% of calls operators must have time to answer within 20 seconds. If the question of whether your call center meets such standards, you answer negatively, then you are on the right track.

VoIP telephony is a fast way to increase sales and improve service quality. Automate the processing of all calls in your own contact center, using modern technology. Leave in the past customer dissatisfaction and missed opportunities due to missed calls. Lexico Telecom is your reliable wholesale VoIP termination provider.